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child contact, how does it work?

Support for Family Contact

At Connect, we help families find the contact arrangements that work best for them. Together, we’ll explore options that suit your situation, always keeping your child’s wellbeing at the centre.

Supervised Child Contact

Supervised contact can be helpful when family members haven’t spent time together for a while or when children may feel unsure about reconnecting. These sessions are relaxed, supportive, and designed to help everyone rebuild confidence and strengthen relationships.

Before any face-to-face meetings, we speak with both parents to ensure everyone understands the process, feels comfortable, and has the chance to discuss any concerns.

Sessions take place in child-friendly, local venues—such as cafés, parks, soft play centres, bowling alleys, restaurants, or arcades. After each session, you’ll receive a written report.

Each session lasts up to 90 minutes, and the number of sessions varies based on your family’s needs.

Virtual Contact Sessions

Video calls can complement in-person sessions or act as a helpful first step before meeting face-to-face. They are a gentle way to maintain connection and build confidence before direct contact takes place.

Indirect Contact

Indirect contact supports communication between a child and a parent who lives elsewhere. Whether arranged through the court or by mutual agreement, it allows families to stay connected through letters, cards, or emails. All communication is sent via Connect, providing a neutral and secure route between parent and child.

Parenting Plans

Discussing future arrangements can feel challenging, but it is absolutely achievable. Helen can work with you to create a clear parenting plan and develop positive communication strategies to support co-parenting moving forward.

Next Steps

If you’d like to discuss how we can support your family, please contact Helen at HelenEvans.connect@gmail.com

or call 07743 001622 to arrange a video call.

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"I was relieved when they said the contact was in the community as anyone can manage 3 kids in a contact centre but knowing my ex could manage them in a busy town centre was very reassuring"

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