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supervised child contact service

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how Connect can help you

Are you are struggling to find a way through separation? 

Having difficulty communicating effectively with your ex-partner? 

Can't agree on child contact arrangements?

Need to arrange supervised child contact?

Do you want to arrange indirect (letterbox) contact? 

Helen Evans at Connect can help you

About Helen Evans

Helen Evans is a supervised child contact specialist dedicated to helping separated families create safer, calmer and more positive arrangements for their children. With over fifteen years’ experience in child contact services, Helen’s work focuses on parental conflict, alienation, supervised contact, and safeguarding children, young people and vulnerable adults.  Helen is a certified adult learning provider and delivered the Separated Parents Information Programme (SPIP)—a court-ordered contact activity—for five years.  Connect holds enhanced accreditation with the National Association of Child Contact Centres (NACCC) and works closely with Cafcass and Local Authorities to support safe and lasting contact arrangements.

 

Professional Background

Helen began her career in the charity sector managing volunteer teams for National Charities. In 2010, she joined a smaller charity to provide more bespoke support for separated families. For eight years, she managed the Meeting Place, Scarborough’s Child Contact Centre until its merger with a larger organisation that recognised the need to expand services for separating parents.

 

Services offered included:

  • Supported child contact

  • Supervised child contact

  • Life story work

  • Facilitating the Separated Parents Information Programme (SPIP)

  • A drop-in service offering guidance and signposting for separating parents

 

Founding Connect (North Yorkshire) Ltd

In 2018, following the closure of the local contact centre due to funding constraints, Helen founded Connect (North Yorkshire) Ltd. Recognising the ongoing need for high-quality, Court-approved services in the region, she established a flexible, community-based delivery model.  Rather than children travelling to a contact centre, Helen travels to the children, providing supervised contact in familiar, child-friendly community settings such as: parks • play areas • cafés • restaurants • soft play • bowling • crazy golf • museums • dog walks • amusements

 

Supervised Contact Services

Connect provides a comprehensive supervised contact service designed to support safe, consistent and child-focused arrangements. This includes contact agreement meetings with a full risk assessment process; preparation sessions for parents or children ahead of contact (where necessary); venue selection and risk assessment for safe community-based contact; arranging neutral handovers to minimise parental conflict; observation and support during contact sessions; a detailed written report for the referrer, parents, guardian or social worker; child-focused support to help children explore and strengthen their relationship with the parent they do not live with; parental support to encourage positive co-parenting; parenting plan development, including communication agreements, progressive contact planning and strategies to reduce conflict

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